Privacy Policy

Last updated: 28/03/2024

This Privacy Policy explains how Notecard ("we," "us," or "our"), a subsidiary of Mandt Education Ltd., collects, uses, and discloses information about you when you access and use our flashcard AI service (the "Service"). By using our Service, you consent to the processing of your information as described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide: When you create an account with Notecard, we collect your name, email address, and any other information you choose to provide. If you contact us directly, we may also collect your name, email address, and the content of your message.

1.2 Information We Collect Automatically: When you access or use our Service, we may automatically collect certain information about you, including:

• Usage Data: We collect information about how you use our Service, such as your web browser, user agent, referral data, IP address, link clicks, and buttons interacted with.
• Device Information: We collect information about the device you use to access our Service, including the hardware model, operating system and version, and mobile network information.

1.3 Information Collected by Third Parties: We use third-party services, such as Auth0, to handle user logins and store user data, including names, email addresses, encrypted passwords, user referral data, your credit balance and any API keys associated with your account. These third-party services may collect information about you in accordance with their respective privacy policies.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service;
• Personalise your experience and deliver content and product and service offerings relevant to your interests;
• Provide customer support and respond to your inquiries;
• Communicate with you about our Service, including updates, security alerts, and support and administrative messages;
• Study and research to improve and maintain our Service;
• Perform analysis related to our Service;
• Maintain and improve the security of our Service, including the safety and protection of our users, by preventing abuse, spam, and other vulnerabilities.

3. How We Share Your Information

3.1 Service Providers: We may share your information with third-party service providers that help us operate, provide, improve, integrate, customise, support, and market our Service, such as Auth0 for user authentication and data storage.

3.2 Analytics Partners: We use third-party analytics services, such as Google Analytics, to collect and analyse usage data for our Service. These analytics providers may collect information from any device you use to access our Service, such as your web browser, user agent, referral data, and IP address. We do not directly provide them with your personal information.

3.3 Advertising Partners: We may use advertisements to refer users to our Service, but we do not use advertisements or cookies other than Google Analytics directly on our website.

3.4 Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the Service, or protect the personal safety of users of the Service or the public.

4. Your Choices

4.1 Cookies: The use of cookies can be controlled through most modern web browsers. You may choose to set your browser to block cookies, but please note that this may affect the non-core functionality of our Service, such as earning referral rewards.

4.2 Do Not Track: Most modern browsers offer a "Do Not Track" option. As there is no accepted standard for websites to implement this, we provide other choices as outlined in this policy.

5. Data Retention

We retain your information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Security

We follow strict measures to help protect your information from loss, theft, misuse, and unauthorised access, disclosure, alteration, and destruction. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

7. Children's Privacy

Our Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us at [email protected].

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website prior to the effective date of the changes. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Service after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at [email protected].

Please note that this Privacy Policy should be read in conjunction with our Terms of Use.